Smappee Academy.
Start your journey becoming Smappee Certified.
Take our free online courses and become an expert in Smappee product sales, installation, and aftercare.

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Put your knowledge to the test and pass the Smappee Quiz to become Smappee Certified and enjoy multiple benefits.

Looking for paid live training sessions? Find the calendar here.

Intermediate × Project leader × Support engineer × Smappee EV Wall Home × Smappee EV Base ×
EV Wall Home installation
How to install EV Wall Home and configure it for smart charging.
In this course you’ll learn:
- To prepare the site and wiring
- Installation and configuration of the EV Wall Home
- How to deal with 3P Star and Delta installations
English Intermediate Installer Project leader Smappee EV Wall Home
25 minutes
7 steps
Installation de l'EV Wall Home
Comment installer l'EV Wall Home et le configurer pour la recharge intelligente.
Dans ce cours, vous apprendrez à :
- Préparer le site et le câblage
- Installer et configurer l'EV Wall Home
- Comment gérer les installations triphasées en étoile et triangle ?
Français Intermediate Installer Project leader Smappee EV Wall Home
29 minutes
7 steps
EV Base Installation
How to install EV Base and configure it for smart charging.
In this course you’ll learn:
- To prepare the foundation, power and ethernet connection
- About phase rotation for charging squares
- Installation and configuration of the EV Base
- To educate the end user
English Intermediate Installer Project leader Smappee EV Base
16 minutes
4 steps
Installation de l'EV Base
Comment installer l'EV Base et la configurer pour la recharge intelligente.
Dans ce cours, vous apprendrez à :
- Préparer la mise en place, l'alimentation et le raccordement Ethernet.
- La rotation de phase pour les bornes de recharge
- Installer et configurer l’EV base
- Former l'utilisateur final
Français Intermediate Installer Project leader Smappee EV Base
17 minutes
4 steps
EV Line Support
How to offer first line support and resolve issues remotely.
In this course you’ll learn:
- To troubleshoot and resolve issues remotely
- To link LED status to certain issues
- To check the status of the installation via the Dashboard
English Intermediate Support engineer Smappee EV Wall Home Smappee EV Wall Business Smappee EV Base
10 minutes
3 steps
Assistance EV Line
Comment offrir une assistance de première classe et résoudre les problèmes à distance.
Dans ce cours, vous apprendrez à :
- Dépanner et résoudre les problèmes à distance
- Faire le lien entre le statut des voyants et certains problèmes
- Vérifier le statut de l'installation via le tableau de bord
Français Intermediate Support engineer Smappee EV Wall Home Smappee EV Wall Business Smappee EV Base
11 minutes
3 steps