Infinity Support

Delivering a reliable and professional installation goes beyond setup—it includes offering excellent support and ensuring everything works as expected. This course teaches you how to validate installations and resolve issues remotely, helping you deliver a seamless experience to your customers.

You’ll learn how to:

• Validate a new installation using the Smappee Dashboard.
• Use the phasing and load configuration map to check system setup.
• Identify and resolve measurement issues quickly and efficiently.
• Perform a factory reset and reset Wi-Fi settings when needed.