EV Line Support
In this course, you’ll learn how to offer effective first-line support and resolve common issues remotely using the Smappee tools and dashboard. This ensures fast intervention and minimal downtime for your customers.
You’ll learn how to:
- Troubleshoot and resolve issues remotely using diagnostic tools.
- Link LED status indicators to specific issues for quick identification.
- Check the installation status via the Dashboard to monitor performance and detect problems.
| Learning Path | Smappee AC Charging stations |
|---|---|
| Last Update | 17/07/2024 |
| Completion Time | 16 minutes |
| Members | 188 |
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English
Intermediate
Support engineer
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Smappee EV Line Support
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EV line Installation ValidationUpdated
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EV Line Troubleshooting
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Charging Station Diagnostics
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