EV Line Support

In this course, you’ll learn how to offer effective first-line support and resolve common issues remotely using the Smappee tools and dashboard. This ensures fast intervention and minimal downtime for your customers.

You’ll learn how to:

  • Troubleshoot and resolve issues remotely using diagnostic tools.
  • Link LED status indicators to specific issues for quick identification.
  • Check the installation status via the Dashboard to monitor performance and detect problems.

Last Update 17/07/2024
Completion Time 16 minutes
Members 188
English Intermediate Support engineer Smappee EV Base Smappee EV Ultra Smappee EV Wall Home Smappee EV Wall Business
    • Smappee EV Line Support
    • EV line Installation Validation
    • EV Line Troubleshooting
    • Charging Station Diagnostics