Smappee Academy.
Start your journey becoming Smappee Certified.
Take our free online courses and become an expert in Smappee product sales, installation, and aftercare.

Do you want to receive a certificate?
Put your knowledge to the test and pass the Smappee Quiz to become Smappee Certified and enjoy multiple benefits.

Looking for paid live training sessions? Find the calendar here.

Welcome to Smappee
Brief intro to Smappee, its products and its rich and modular ecosystem.
In this course you’ll learn about:
- Smappee as a company: our history, mission, and vision
- The products in the ecosystem: Infinity and EV Line
- The future-proofness of the ecosystem
App & Dashboard Essentials
These are the things you need to know to get started with the app and dashboard.
In this course you’ll learn about:
- General visualization of the data in the App and Dashboard
- Creation and management of your organisation within Smappee
Infinity Essentials
The basics of Infinity, its modules, functionalities, and modularity.
In this course you’ll learn about:
- The different Infinity modules
- The use and tech specs of each module
- Capabilities and restrictions
- The best fit module for certain use cases
Infinity Installation
Prepare and select the right modules. Install and configure correctly.
In this courses you’ll learn:
- To select the right modules for the installation
- To prepare and install the modules
- To configure the Infinity set-up correctly
- To validate the Infinity installation
Infinity Support
Learn how to offer first line support and resolve issues remotely.
In this course you’ll learn:
- To validate a new installation via the Dashboard
- To use the phasor display and load configuration card
- To identify the source of measurement issues and resolve them
- To perform a factory reset and reset Wi-Fi settings
EV Line Essentials
The basics on Smappee EV Line, its functionalities and charging options.
In this course you’ll learn about:
- The different EV Line products
- Smappee’s unique dynamic load balancing and smart charging
- Charging session activation and payment
Charge your electric vehicle
Learn the difference between Plug and charge, Scan and charge, Swipe and charge (Split billing), Swipe and charge (Whitelisting) and Swipe and charge (Public charging).

Discover which option is the best for your customer.
EV Line Support
How to offer first line support and resolve issues remotely.
In this course you’ll learn:
- To troubleshoot and resolve issues remotely
- To link LED status to certain issues
- To check the status of the installation via the Dashboard
Smappee Certified Installer onboarding
This training introduces you to the Smappee marketing principles and guides you to being a successful Certified Installer