Smappee Academy.
Start your journey becoming Smappee Certified.
Take our free online courses and become an expert in Smappee product sales, installation, and aftercare.
Do you want to receive a certificate?
Put your knowledge to the test and pass the Smappee Quiz to become Smappee Certified and enjoy multiple benefits.
Looking for paid live training sessions? Find the calendar here.
Infinity Essentials
The basics of Infinity, its modules, functionalities, and modularity.
In this course you’ll learn about:
- The different Infinity modules
- The use and tech specs of each module
- Capabilities and restrictions
- The best fit module for certain use cases
In this course you’ll learn about:
- The different Infinity modules
- The use and tech specs of each module
- Capabilities and restrictions
- The best fit module for certain use cases
14 minutes
2 steps
Infinity Installation
Prepare and select the right modules. Install and configure correctly.
In this courses you’ll learn:
- To select the right modules for the installation
- To prepare and install the modules
- To configure the Infinity set-up correctly
- To validate the Infinity installation
In this courses you’ll learn:
- To select the right modules for the installation
- To prepare and install the modules
- To configure the Infinity set-up correctly
- To validate the Infinity installation
44 minutes
9 steps
Infinity Support
Learn how to offer first line support and resolve issues remotely.
In this course you’ll learn:
- To validate a new installation via the Dashboard
- To use the phasor display and load configuration card
- To identify the source of measurement issues and resolve them
- To perform a factory reset and reset Wi-Fi settings
In this course you’ll learn:
- To validate a new installation via the Dashboard
- To use the phasor display and load configuration card
- To identify the source of measurement issues and resolve them
- To perform a factory reset and reset Wi-Fi settings
10 minutes
3 steps
Validating measurements
Make sure to eliminate human errors before handing over the installation to your customer.
Learn how to check and validate the measurements by Smappee Infinity or the Smappee car charger.
Learn how to check and validate the measurements by Smappee Infinity or the Smappee car charger.
12 minutes
1 steps
EV Line Essentials
The basics on Smappee EV Line, its functionalities and charging options.
In this course you’ll learn about:
- The different EV Line products
- Smappee’s unique dynamic load balancing and smart charging
- Charging session activation and payment
In this course you’ll learn about:
- The different EV Line products
- Smappee’s unique dynamic load balancing and smart charging
- Charging session activation and payment
34 minutes
4 steps
Charge your electric vehicle
Learn the difference between Plug and charge, Scan and charge, Swipe and charge (Split billing), Swipe and charge (Whitelisting) and Swipe and charge (Public charging).
Discover which option is the best for your customer.
Discover which option is the best for your customer.
32 minutes
7 steps
Charging Management
How to manage one or more charging squares via the dashboard.
In this course you’ll learn:
- To determine the status and location of charging stations
- To create and work with a charging management board
- To configure and automate charging stations
- To troubleshoot and resolve basic issues remotely
In this course you’ll learn:
- To determine the status and location of charging stations
- To create and work with a charging management board
- To configure and automate charging stations
- To troubleshoot and resolve basic issues remotely
19 minutes
6 steps
EV Wall Home installation, Serial number starting with 622xxxxxxx
Serial number starting with 622xxxxxxx
How to install EV Wall Home and configure it for smart charging.
In this course you’ll learn:
- To prepare the site and wiring
- Installation and configuration of the EV Wall Home
- How to deal with 3P Star and Delta installations
Important: this installation procedure is only for EV Wall Home units with a serial number starting with 622xxxxxxx. If you install a unit with a serial number starting with 62xxxxxxxx, refer to the other EV Wall Home installation course.
How to install EV Wall Home and configure it for smart charging.
In this course you’ll learn:
- To prepare the site and wiring
- Installation and configuration of the EV Wall Home
- How to deal with 3P Star and Delta installations
Important: this installation procedure is only for EV Wall Home units with a serial number starting with 622xxxxxxx. If you install a unit with a serial number starting with 62xxxxxxxx, refer to the other EV Wall Home installation course.
28 minutes
7 steps
EV Wall Home installation
How to install EV Wall Home and configure it for smart charging.
In this course you’ll learn:
- To prepare the site and wiring
- Installation and configuration of the EV Wall Home
- How to deal with 3P Star and Delta installations
In this course you’ll learn:
- To prepare the site and wiring
- Installation and configuration of the EV Wall Home
- How to deal with 3P Star and Delta installations
25 minutes
7 steps
EV Wall Business Installation, Serial number starting with 612xxxxxxx
Serial number starting with 612xxxxxxx
How to install EV Wall Business and configure it for smart charging.
In this course you’ll learn:
- To prepare the site and wiring
- Installation and configuration of the EV Wall Business
Important: this installation procedure is only for EV Wall Business units with a serial number starting with 612xxxxxxx. If you install a unit with a serial number starting with 61xxxxxxxx, refer to the other EV Wall Home installation course.
How to install EV Wall Business and configure it for smart charging.
In this course you’ll learn:
- To prepare the site and wiring
- Installation and configuration of the EV Wall Business
Important: this installation procedure is only for EV Wall Business units with a serial number starting with 612xxxxxxx. If you install a unit with a serial number starting with 61xxxxxxxx, refer to the other EV Wall Home installation course.
8 minutes
3 steps
EV Wall Business Installation
How to install EV Wall Business and configure it for smart charging.
In this course you’ll learn:
- To prepare the site and wiring
- Installation and configuration of the EV Wall Business
In this course you’ll learn:
- To prepare the site and wiring
- Installation and configuration of the EV Wall Business
11 minutes
3 steps
EV One Home installation
How to install EV One Home and configure it for smart charging.
In this course you’ll learn:
- To prepare the site and wiring
- Installation and configuration of the EV One Home
- How to deal with 3P Star and Delta installations
In this course you’ll learn:
- To prepare the site and wiring
- Installation and configuration of the EV One Home
- How to deal with 3P Star and Delta installations
31 minutes
7 steps
EV One Business Installation
How to install EV One Business and configure it for smart charging.
In this course you’ll learn:
- To prepare the site and wiring
- Installation and configuration of the EV One Business
In this course you’ll learn:
- To prepare the site and wiring
- Installation and configuration of the EV One Business
15 minutes
3 steps
EV Base Installation
How to install EV Base and configure it for smart charging.
In this course you’ll learn:
- To prepare the foundation, power and ethernet connection
- About phase rotation for charging squares
- Installation and configuration of the EV Base
- To educate the end user
In this course you’ll learn:
- To prepare the foundation, power and ethernet connection
- About phase rotation for charging squares
- Installation and configuration of the EV Base
- To educate the end user
14 minutes
4 steps
EV Wall Lite installation
How to install EV Wall Lite.
In this course you’ll learn:
- To prepare the site and wiring
- Installation and configuration of the EV Wall Lite
- How to deal with 3P Star and Delta installations
In this course you’ll learn:
- To prepare the site and wiring
- Installation and configuration of the EV Wall Lite
- How to deal with 3P Star and Delta installations
16 minutes
5 steps
EV Ultra Installation
How to install EV Base Ultra and configure it for smart charging.
In this course you’ll learn:
- To prepare the foundation, power and ethernet connection
- About phase rotation for charging squares
- Installation and configuration of the EV Base Ultra
- To educate the end user
In this course you’ll learn:
- To prepare the foundation, power and ethernet connection
- About phase rotation for charging squares
- Installation and configuration of the EV Base Ultra
- To educate the end user
32 minutes
5 steps
EV Line Support
How to offer first line support and resolve issues remotely.
In this course you’ll learn:
- To troubleshoot and resolve issues remotely
- To link LED status to certain issues
- To check the status of the installation via the Dashboard
In this course you’ll learn:
- To troubleshoot and resolve issues remotely
- To link LED status to certain issues
- To check the status of the installation via the Dashboard
10 minutes
3 steps
Manage your charging square
Ready to get the most out of the charging square? Learn how to configure whitelisting, split billing and public charging on the Smappee chargers. Make sure employees can charge anywhere by activating public charging on the Smappee Smart Charge cards.
42 minutes
8 steps
Multi-gateway setup
You need to combine data from multiple breaker panels or locations? Here is the solution you need.
In this course you’ll learn to identify use cases for a multi gateway situation and setup the environment as needed.
In this course you’ll learn to identify use cases for a multi gateway situation and setup the environment as needed.
11 minutes
3 steps
MID meter setup
In this course you’ll learn the different use cases and how to setup an MID Meter.
10 minutes
2 steps
Miele and Home Connect integration
In this course you’ll learn about the integration between Smappee Infinity, Miele and Home Connect
6 minutes
2 steps
Input and output module setup
In this course you’ll learn how to add input and output modules to an Infinity configuration. You'll also learn how to automate the behaviour of Infinity by creating automations based on conditions.
23 minutes
4 steps
Teltonika 4G Router setup
In this course you’ll learn how to set up and configure a Teltonika RUT240 router to use as a 4G Access point.
8 minutes
1 steps
Cascade Overload Protection
In this course you’ll learn how cascade overload protection can be used to offer even more protection against tripped fuses in specific situations.
10 minutes
2 steps
Certified Essentials
Certified? These are the things you need to know to get started.
In this course you’ll learn about:
- How to contact and collaborate with Support
- General visualization of the data in the App and Dashboard
- User management: getting access to the App and Dashboard
- Your company info in the App and Dashboard for your customers
In this course you’ll learn about:
- How to contact and collaborate with Support
- General visualization of the data in the App and Dashboard
- User management: getting access to the App and Dashboard
- Your company info in the App and Dashboard for your customers
3 minutes
1 steps