Smappee Academy.
Start your journey becoming Smappee Certified.
Take our free online courses and become an expert in Smappee product sales, installation, and aftercare.
Do you want to receive a certificate?
Put your knowledge to the test and pass the Smappee Quiz to become Smappee Certified and enjoy multiple benefits.
Looking for paid live training sessions? Find the calendar here.
Infinity Essentials
The basics of Infinity, its modules, functionalities, and modularity.
In this course you’ll learn about:
- The different Infinity modules
- The use and tech specs of each module
- Capabilities and restrictions
- The best fit module for certain use cases
In this course you’ll learn about:
- The different Infinity modules
- The use and tech specs of each module
- Capabilities and restrictions
- The best fit module for certain use cases
14 minutes
2 steps
Infinity Installation
Prepare and select the right modules. Install and configure correctly.
In this courses you’ll learn:
- To select the right modules for the installation
- To prepare and install the modules
- To configure the Infinity set-up correctly
- To validate the Infinity installation
In this courses you’ll learn:
- To select the right modules for the installation
- To prepare and install the modules
- To configure the Infinity set-up correctly
- To validate the Infinity installation
44 minutes
9 steps
Infinity Support
Learn how to offer first line support and resolve issues remotely.
In this course you’ll learn:
- To validate a new installation via the Dashboard
- To use the phasor display and load configuration card
- To identify the source of measurement issues and resolve them
- To perform a factory reset and reset Wi-Fi settings
In this course you’ll learn:
- To validate a new installation via the Dashboard
- To use the phasor display and load configuration card
- To identify the source of measurement issues and resolve them
- To perform a factory reset and reset Wi-Fi settings
10 minutes
3 steps
EV Line Essentials
The basics on Smappee EV Line, its functionalities and charging options.
In this course you’ll learn about:
- The different EV Line products
- Smappee’s unique dynamic load balancing and smart charging
- Charging session activation and payment
In this course you’ll learn about:
- The different EV Line products
- Smappee’s unique dynamic load balancing and smart charging
- Charging session activation and payment
34 minutes
4 steps
Charge your electric vehicle
Learn the difference between Plug and charge, Scan and charge, Swipe and charge (Split billing), Swipe and charge (Whitelisting) and Swipe and charge (Public charging).
Discover which option is the best for your customer.
Discover which option is the best for your customer.
32 minutes
7 steps
EV Line Support
How to offer first line support and resolve issues remotely.
In this course you’ll learn:
- To troubleshoot and resolve issues remotely
- To link LED status to certain issues
- To check the status of the installation via the Dashboard
In this course you’ll learn:
- To troubleshoot and resolve issues remotely
- To link LED status to certain issues
- To check the status of the installation via the Dashboard
10 minutes
3 steps