Smappee Academy.
Start your journey becoming Smappee Certified.
Take our free online courses and become an expert in Smappee product sales, installation, and aftercare.

Do you want to receive a certificate?
Put your knowledge to the test and pass the Smappee Quiz to become Smappee Certified and enjoy multiple benefits.  

Looking for paid live training sessions? Find the calendar here.

Welcome to Smappee
Welcome to Smappee

Brief intro to Smappee, its products and its rich and modular ecosystem.
In this course you’ll learn about:
- Smappee as a company: our history, mission, and vision
- The products in the ecosystem: Infinity and EV Line
- The future-proofness of the ecosystem

App & Dashboard Essentials
App & Dashboard Essentials

These are the things you need to know to get started with the app and dashboard.
In this course you’ll learn about:
- General visualization of the data in the App and Dashboard
- Creation and management of your organisation within Smappee

Infinity Essentials
Infinity Essentials

The basics of Infinity, its modules, functionalities, and modularity.
In this course you’ll learn about:
- The different Infinity modules
- The use and tech specs of each module
- Capabilities and restrictions
- The best fit module for certain use cases

Infinity Installation
Infinity Installation

Prepare and select the right modules. Install and configure correctly.
In this courses you’ll learn:
- To select the right modules for the installation
- To prepare and install the modules
- To configure the Infinity set-up correctly
- To validate the Infinity installation

Infinity Support
Infinity Support

Learn how to offer first line support and resolve issues remotely.
In this course you’ll learn:
- To validate a new installation via the Dashboard
- To use the phasor display and load configuration card
- To identify the source of measurement issues and resolve them
- To perform a factory reset and reset Wi-Fi settings

Validating measurements
Validating measurements

Make sure to eliminate human errors before handing over the installation to your customer.
Learn how to check and validate the measurements by Smappee Infinity or the Smappee car charger.

EV Line Essentials
EV Line Essentials

The basics on Smappee EV Line, its functionalities and charging options.
In this course you’ll learn about:
- The different EV Line products
- Smappee’s unique dynamic load balancing and smart charging
- Charging session activation and payment

Charge your electric vehicle
Charge your electric vehicle

Learn the difference between Plug and charge, Scan and charge, Swipe and charge (Split billing), Swipe and charge (Whitelisting) and Swipe and charge (Public charging).

Discover which option is the best for your customer.

Charging Management
Charging Management

How to manage one or more charging squares via the dashboard.
In this course you’ll learn:
- To determine the status and location of charging stations
- To create and work with a charging management board
- To configure and automate charging stations
- To troubleshoot and resolve basic issues remotely

EV Wall Home installation, Serial number starting with 622xxxxxxx
EV Wall Home installation, Serial number starting with 622xxxxxxx

Serial number starting with 622xxxxxxx

How to install EV Wall Home and configure it for smart charging.
In this course you’ll learn:
- To prepare the site and wiring
- Installation and configuration of the EV Wall Home
- How to deal with 3P Star and Delta installations

Important: this installation procedure is only for EV Wall Home units with a serial number starting with 622xxxxxxx. If you install a unit with a serial number starting with 62xxxxxxxx, refer to the other EV Wall Home installation course.

EV Wall Home installation
EV Wall Home installation

How to install EV Wall Home and configure it for smart charging.
In this course you’ll learn:
- To prepare the site and wiring
- Installation and configuration of the EV Wall Home
- How to deal with 3P Star and Delta installations

EV Wall Business Installation, Serial number starting with 612xxxxxxx
EV Wall Business Installation, Serial number starting with 612xxxxxxx

Serial number starting with 612xxxxxxx

How to install EV Wall Business and configure it for smart charging.
In this course you’ll learn:
- To prepare the site and wiring
- Installation and configuration of the EV Wall Business


Important: this installation procedure is only for EV Wall Business units with a serial number starting with 612xxxxxxx. If you install a unit with a serial number starting with 61xxxxxxxx, refer to the other EV Wall Home installation course.

EV Wall Business Installation
EV Wall Business Installation

How to install EV Wall Business and configure it for smart charging.
In this course you’ll learn:
- To prepare the site and wiring
- Installation and configuration of the EV Wall Business

EV One Home installation
EV One Home installation

How to install EV One Home and configure it for smart charging.
In this course you’ll learn:
- To prepare the site and wiring
- Installation and configuration of the EV One Home
- How to deal with 3P Star and Delta installations

EV One Business Installation
EV One Business Installation

How to install EV One Business and configure it for smart charging.
In this course you’ll learn:
- To prepare the site and wiring
- Installation and configuration of the EV One Business

EV Base Installation
EV Base Installation

How to install EV Base and configure it for smart charging.
In this course you’ll learn:
- To prepare the foundation, power and ethernet connection
- About phase rotation for charging squares
- Installation and configuration of the EV Base
- To educate the end user

EV Wall Lite installation
EV Wall Lite installation

How to install EV Wall Lite.
In this course you’ll learn:
- To prepare the site and wiring
- Installation and configuration of the EV Wall Lite
- How to deal with 3P Star and Delta installations

EV Wall NA installation
EV Wall NA installation

How to install EV Wall NA.
In this course you’ll learn:
- To prepare the site and wiring
- Installation and configuration of the EV Wall NA
- Transfer the installation to the customer
- Add Smart Charging features to an EV Wall NA installation

EV Ultra Installation
EV Ultra Installation

How to install EV Base Ultra and configure it for smart charging.
In this course you’ll learn:
- To prepare the foundation, power and ethernet connection
- About phase rotation for charging squares
- Installation and configuration of the EV Base Ultra
- To educate the end user

EV Line Support
EV Line Support

How to offer first line support and resolve issues remotely.
In this course you’ll learn:
- To troubleshoot and resolve issues remotely
- To link LED status to certain issues
- To check the status of the installation via the Dashboard

Manage your charging square
Manage your charging square

Ready to get the most out of the charging square? Learn how to configure whitelisting, split billing and public charging on the Smappee chargers. Make sure employees can charge anywhere by activating public charging on the Smappee Smart Charge cards.

Multi-gateway setup
Multi-gateway setup

You need to combine data from multiple breaker panels or locations? Here is the solution you need.
In this course you’ll learn to identify use cases for a multi gateway situation and setup the environment as needed.

MID meter setup
MID meter setup

In this course you’ll learn the different use cases and how to setup an MID Meter.

Miele and Home Connect integration
Miele and Home Connect integration

In this course you’ll learn about the integration between Smappee Infinity, Miele and Home Connect

Input and output module setup
Input and output module setup

In this course you’ll learn how to add input and output modules to an Infinity configuration. You'll also learn how to automate the behaviour of Infinity by creating automations based on conditions.

Teltonika 4G Router setup
Teltonika 4G Router setup

In this course you’ll learn how to set up and configure a Teltonika RUT240 router to use as a 4G Access point.

Cascade Overload Protection
Cascade Overload Protection

In this course you’ll learn how cascade overload protection can be used to offer even more protection against tripped fuses in specific situations.

Smappee Quiz
Smappee Quiz

Ready for the challenge?
Proof your knowledge and become Smappee Certified.

Certification icon
Certified Essentials
Certified Essentials

Certified? These are the things you need to know to get started.
In this course you’ll learn about:
- How to contact and collaborate with Support
- General visualization of the data in the App and Dashboard
- User management: getting access to the App and Dashboard
- Your company info in the App and Dashboard for your customers

Smappee Certified Installer onboarding
Smappee Certified Installer onboarding

This training introduces you to the Smappee marketing principles and guides you to being a successful Certified Installer